FAQ

What is Premium Apps?

Premium Apps is an apps platform service. Our platform offers a variety of the most popular applications online, covering different categories such as entertainment, sports, lifestyle and interactive games.

What do I do with Premium Apps?

Premium Apps is the ideal platform that offers you with the top-rated apps that is in the market where you can download the trendiest applications based on your location. All you need to do is indicate your location and you can view popular apps around you.

Where can I use Premium Apps?

Our service is available everywhere. You can access our platform anytime, everywhere and personalize your library with all sort of apps we have. Premium Apps is the perfect platform for your modern mobile smartphone.

Can I use it on my phone?

Premium Apps is compatible with all mobile devices (smartphones, tablets and feature phones). The best user experience is through smartphones and requires 2G and up.

How did I get subscribed to Premium Apps?

By coming across one of our promotional pages and click on the subscribe button. We confirm your enrolment to our services by sending you an SMS message to your mobile phone.

Is there a charge for using Premium Apps?

You are charged the rate that is mentioned on the promotional page that you visited when you subscribed to the service. You can also find it in the welcome message you received upon subscribing and in the monthly SMS reminder you receive from us.

How can I manage my subscription?

Our Customer Service Team and we will be happy to help you. Details on how to get in touch with us are in next FAQ: 'How can I get in touch with Customer Service?'.

How often do you add new apps to the platform?

We constantly add application based on popularity to keep with trends cross the world.

Subscription

How am I charged for the service?

Subscription charges will be deducted directly from your prepaid mobile balance, or will reflect in your monthly post-paid bill. The service charge is weekly, and you will receive an SMS notification once the transaction is processed.

Customer Care

How can I contact Customer Service?

Our Customer Service Department will help with any problems you may have, and is available for you here:

  • support@premiumapps.com